PRIVACY & COOKIES

Last updated: 14 August 2025

My Face Yoga Shop takes data privacy seriously. This policy explains how we collect, use, and protect the information you provide to us when using our website and services.

www.myfaceyogashop.com is operated by My Face Yoga Shop (including My Face Yoga Gym, where applicable). Depending on your location, our services may be provided directly by My Face Yoga Shop or through selected partners.

If you have any questions about this policy, you can contact us at: shop@myfaceyogashop.com.

Your Data

We may hold the following personal data about you:

Email address
First and last name
Postal address
Phone number
Gender
Nationality
Date of birth
Order history (goods/services purchased)
Records of correspondence between you and us

As with most websites, when you visit our website we automatically collect certain technical information, such as:

IP address
Browser type
Referring/exit pages
Operating system
Information on how you navigate our site

We also use cookies to recognise you when you return. For details on the cookies we use and why, please see Use of Cookies below.

If you wish to view or update the information we hold about you, you can log in to your account under “Your Account” on our website. Your account is password-protected, and you are responsible for keeping this password confidential. You may also request updates or corrections by emailing shop@myfaceyogashop.com.

Use of Your Data

We use your information to:

Provide and manage our goods and services in line with our Terms and Conditions
Process your orders and payments
Communicate with you regarding your orders, account, or support requests
Offer relevant product recommendations, special offers, and promotions (only if you have opted in)

We will never send you promotional emails without your consent. All promotional emails will include an unsubscribe option so you can opt out at any time.

Data Storage and Transfer

Your data is stored and processed on secure servers. We may share it with carefully selected service providers who help us deliver our goods and services (e.g., payment processors, email service providers, hosting companies).

If your data is transferred outside your country of residence (for example, to the U.S. for customers in the UK or EU), we take all reasonable steps to ensure it is protected in line with this policy and applicable laws.

In exceptional circumstances, we may disclose personal information if required by law, legal process, or governmental request, or if necessary to protect the safety and rights of our customers, staff, or the public.

Service Providers

We only share your personal information with service providers who:

Act on our instructions
Protect your information with appropriate security measures
Use your data solely to provide agreed services to us or to you

We do not sell or rent your personal information to third parties for their own marketing purposes.

Your Rights

You have the right to:

Access the personal information we hold about you
Ensure your personal data is up to date and accurate
Withdraw your consent for data processing at any time
Object to the processing of your personal information
Opt out of receiving marketing communications
Request the deletion or restriction of your personal data (subject to applicable laws)

To exercise these rights, contact us at shop@myfaceyogashop.com.

Use of Cookies

We use cookies to improve your browsing experience, analyse site traffic, and create personalised content and ads.

Cookies are small files stored on your device. We may use them to:

Measure visitor numbers to our website
Understand how visitors navigate the site and which resources are accessed
Track buying behaviours and trends
Identify your internet connection details and device type

The information collected via cookies does not personally identify you (e.g., it does not include your email address). However, it may indirectly identify your company (if accessed from work) or your Internet Service Provider.

You can manage your cookie preferences by using your browser settings or our on-site cookie settings. If you block cookies, some features of our website may not function properly.

For more on cookies, visit the ICO website.

Links to Other Websites

Our website may contain links to other sites of interest. Once you leave our site, we are not responsible for the protection or privacy of information you provide on those websites. You should review the privacy policies of any external websites you visit.

You may link to our homepage provided that:

You do not remove or obscure any notices on our website
You notify us of your link by emailing shop@myfaceyogashop.com
You stop linking to our website if requested by us

This policy replaces any previous versions and may be updated periodically. Please check back for the latest version.